Caregiver Friendly Communities Assessment

The Caregiver Friendly Communities Assessment was designed to help aging services professionals, advocates, and community leaders measure how well community systems support caregivers. It seeks to assess the available supports offered through the health and social service systems in Michigan’s cities, townships and counties to help unpaid family members, friends, and neighbors who are providing care for older persons with disabling conditions.

The Assessment has eight categories, called “domains,” of the types of community supports that caregivers have identified as most helpful as they care for their loved ones. The domains are arranged across approximately 60 questions, with scoring weighted based on a review of current research in the field. Listed below in non-hierarchical order, the domains are:

  • In-Home Services & Respite
  • Care Management Support
  • Caregiver Training & Education
  • Caregiver Social/Emotional Supports
  • Safe/Affordable/Accessible Housing
  • Financial & Legal Information
  • Transportation
  • Healthcare Services

Upon completion of the Assessment, you will receive both a one-page Snapshot Report with your community's score summary and a detailed Assessment Report with your community’s scores and a listing of your areas of growth and challenge for each of the eight measured domains. Your report will also include a link to our resource website for additional sample programs and best practices.

illustration of community with hospital, housing, banks, and more related to each of the domains

We hope senior service professionals, community supports coordinators, advocates and community leaders will use the results to learn more about the supports available to caregivers in their communities and advocate for improvements by using the resulting assessment report to help make the case to decision-makers for program changes and resource allocations.

To complete this assessment, we recommend that you download/print a complete copy of the assessment guide prior to entering answers online. Please note you must create a free account or log into your existing account to download the assessment guide.

About

The Area Agency on Aging 1-B (AAA 1-B) helps people access the services and programs they need to remain living independently and with dignity in their own home or with family caregivers.

We developed this assessment with generous grant funding from the Michigan Health Endowment Fund, and in partnership with LaTosch Consulting and Learning Ninjas. The purpose is to help improve the quality of life for caregivers and older adults by measuring how well a community supports informal and family caregivers. We also seek to provide actionable recommendations for improvements to a community’s caregiver service delivery network based on an objective assessment of existing services.

Development of the Caregiver Friendly Communities Assessment was a recommendation of the AAA 1-B’s Advisory Council 2017 report Improving Access to Caregiving Resources through Creation of Caregiver Friendly Communities. The assessment development began in 2018 and continued through 2020 with a grant from the Michigan Health Endowment Fund. The Caregiver Friendly Communities Assessment is the first of its kind in the country to measure the comprehensiveness and adequacy of community-level caregiver supports.

It takes approximately 2-3 days total to complete the Caregiver Friendly Communities Assessment. This includes the time to review the assessment questions, gather information to answer the questions, and enter the answers into the online assessment tool. The first step in completing the assessment is printing out a PDF version of the assessment. We recommend reading and completing the guide first, then returning to enter answers here, in the online assessment tool. Please note you must create a free account or log into your existing account to download the assessment guide.

Who Are We?
Established in 1974, the AAA 1-B is a nonprofit 501(c) 3 organization with a rich history of supporting older adults, people with disabilities and family caregivers in southeast Michigan. We are part of a national network of Area Agencies on Aging and a leader in aging services in a six-county region that includes Livingston, Macomb, Monroe, Oakland, St. Clair and Washtenaw counties. We help people access the services and programs they need to remain living independently and with dignity in their own home or with family caregivers. We provide direct care programs for seniors, along with funding and support for many programs provided by our community partner organizations.

Support and FAQs

Why was this assessment created and who is the assessment intended for?

The Caregiver Friendly Communities Assessment was designed as a tool for Aging Network professionals, advocates, and community leaders to measure how well the health and social service systems in the state’s cities, townships and counties are doing in supporting unpaid family members, friends, and neighbors who are providing care for older persons with disabling conditions.

How do I complete the assessment?

The first step in completing the assessment is printing out a PDF version of the assessment. We recommend reading and completing the guide first, then returning to enter answers here, in the online assessment tool. Please note you must create a free account or log into your existing account to download the assessment guide.

What should I do with the results?

We hope you use the results to expand and improve the supports available to caregivers in your community and advocate for improvements, using your assessment report to help make the case to decision-makers for program changes and resource allocation. Since this assessment is in its early stages, we do not yet have sufficient baseline data from which to compare across communities. Over time, we expect to collect this data and be able to generate new reports that allow communities to compare themselves against like communities (as measured by population density and community type).

Who should be involved in completing this assessment?

Aging services professionals, senior advocates, caregiving service professionals, community leaders, and others knowledgeable in the supports available for caregivers in your community. For the most comprehensive results, we suggest taking the assessment as a team of two to four individuals from varying organizations or backgrounds. We highly recommend including a representative from your local area agency on aging on the assessment-taking team.

How much time will it take to complete?

We estimate it will take 2-3 days to gather all the information necessary to accurately answer the questions contained in the assessment and about 30 minutes to enter your answers online.

What will I get when I complete this assessment?

Once complete, you will receive both a one-page Snapshot Report with your score summary and a detailed Assessment Report with your scores and a listing of your areas of growth and challenge for each of the eight measured domains. Your report will also include a link to our resource website for additional sample programs and best practices.

What programs should I consider adding in my community to better serve caregivers?

We are in an on-going process of compiling best practices in each of the eight domains. This is a continually developing resource that includes best practices as well as promising new programs. Visit https://aaa1b.org/advocacy/caregiver-community-assessment/ to access the list of best practices at any time.

Questions or Comments?

If you have any questions or comments, contact the Area Agency on Aging 1-B:
Phone: 248-262-9222 / Email:assessment@aaa1b.org

How To Use the Report

The report is intended to be used as a tool for advocacy and resource development in your community. It can be used to show evidence of the need for new and enhanced services in your community when approaching funders and community leaders. The report will include recommendations for areas of improvement based on your community’s score. You can visit https://aaa1b.org/advocacy/caregiver-community-assessment/ for current best practices that pertain to the domains and services that are identified as needing improvement in your community. We hope that you will use the report along with the compiled best practices to development plans for new and improved services in your community.